87% of SaaS Companies Don't Use Onboarding Tools. The Industry Is Broken.
Somewhere along the lines these companies realized that charging $50-100k per year was easier than dealing with SMB.
Activate more users.
Reduce churn.
Zero code.
Works Everywhere
Features
Onboarding Checklists
Guide power users differently than casual ones. Test, optimize, and adapt onboarding for maximum completion.
Announcements
Keep users engaged with timely updates, feature releases, and important notifications right where they need them.
Essential Analytics
Track completions, drop-offs, and feature adoption. Only the metrics you need to improve retention — no bloat.
Product Tours
Step-by-step walkthroughs at the exact moment of need. Eliminate confusion and boost first-week activation rates.
Knowledge Hub
Embed docs, FAQs, and guides directly where users get stuck. Support tickets drop when answers are one click away.
Brand-Matched Styling
Your onboarding will blend seamlessly with your product design. Custom colors, fonts, and styling ensure users never know it's a third-party tool. No jarring pop-ups or generic interfaces - just native-feeling guidance that builds trust.
Drop-in Integration
Works with React, Vue, vanilla JavaScript, or whatever framework you're using. No major code changes, no complex setup, no developer tears. Embed one script tag and start setting up your onboarding immediately. Your dev team will thank you.
Why Sunboard?
Onboarding tools that turn new signups into long-term subscribers.
✓
Users actually try your best features.✓
Onboarding runs on autopilot✓
Support tickets drop by 70%.✓
Ship onboarding in minutes, not sprints.Create Your Account
No credit card required!
Pricing
Starter
For growing teams taking churn seriously
$29.99/mo
250 monthly active users
Interactive Product Tours
Knowledge base
Onboarding Checklists
Announcements
User Analytics
Custom Styling
Email Support
Hide Sunboard Branding
Start Free Trial
No credit card required!
Growth
For SaaS products scaling their user base
$49.99/mo
1,000 monthly active users
Interactive Product Tours
Knowledge base
Onboarding Checklists
Announcements
User Analytics
Custom Styling
Email Support
Hide Sunboard Branding
Start Free Trial
No credit card required!
Pro
For SaaS products maximizing customer value
$149.99/mo
2,000 monthly active users
Interactive Product Tours
Knowledge base
Onboarding Checklists
Announcements
User Analytics
Custom Styling
Email Support
Hide Sunboard Branding
Start Free Trial
No credit card required!
Free
Best for testing and early-stage projects
$0/mo
50 monthly active users
Interactive Product Tours
Knowledge base
Onboarding Checklists
Announcements
User Analytics
Custom Styling
Email Support
Hide Sunboard Branding
Create Your Account
No credit card required!
Founder
The team (it's just me...)
Over the years I've worked on many software projects, most notably Spotent. But I kept running into the same problem: users were dropping off before they understood the value.
Growth really comes down to managing churn. And the best way to manage churn? Better onboarding. If your users don't understand how your product helps them, they're going to leave. It's that simple.
I built Sunboard because I was tired of choosing between $300/month enterprise tools and building onboarding infrastructure from scratch. Every business deserves the same onboarding power as Fortune 500 companies - without the enterprise price tag.
My goal is simple: give you the tools to reduce churn, increase retention, and finally see the growth you've been working toward.
P.S. - Questions? Just email me directly: sean@sunboardhq.com
Blog
The Reluctant User Problem: Why B2B SaaS Onboarding Is Nothing Like B2C
Here's the uncomfortable truth about B2B SaaS onboarding: Half your users don't want to be there. Here is how you change their minds!
tags:B2BOnboarding
The Bootstrapped Founder's 10 Commandments of Customer Onboarding Best Practices
Great customer onboarding isn't about having the biggest budget or fanciest tools. It's about helping users succeed with your product as quickly and simply as possible.
tags:budget softwarestartup
The Bootstrapped Founder's Guide to Keeping Customers Without Breaking the Bank
Customer success isn't about having the fanciest tools or biggest budget. It's about helping customers succeed with your product. Because your customers want to succeed! Give them a clear path forward, and they'll thank you with loyalty, referrals, and revenue growth.
tags:customer success