87% of SaaS Companies Don't Use Onboarding Tools. The Industry Is Broken.
Somewhere along the lines these companies realized that charging $50-100k per year was easier than dealing with SMB.
By Sean - Sunboard Team
Blog
Insights on customer onboarding, SaaS growth, and building better user experiences.
The Reluctant User Problem: Why B2B SaaS Onboarding Is Nothing Like B2C
Here's the uncomfortable truth about B2B SaaS onboarding: Half your users don't want to be there. Here is how you change their minds!
By Sunboard Team
B2BOnboarding
The Bootstrapped Founder's 10 Commandments of Customer Onboarding Best Practices
Great customer onboarding isn't about having the biggest budget or fanciest tools. It's about helping users succeed with your product as quickly and simply as possible.
By Sunboard Team
budget softwarestartup
The Bootstrapped Founder's Guide to Keeping Customers Without Breaking the Bank
Customer success isn't about having the fanciest tools or biggest budget. It's about helping customers succeed with your product. Because your customers want to succeed! Give them a clear path forward, and they'll thank you with loyalty, referrals, and revenue growth.
By Sunboard Team
customer success
Budget Onboarding Software That Actually Works for Solo Founders
Strategic thinking and customer feedback matter more than expensive tools. Start simple, measure results, and add complexity as your user base grows.
By Sunboard Team
budget softwarestartup
The Best Free User Onboarding Tools (2025)
Find the best free user onboarding tools for 2025. Most have limitations, but we'll show you which ones deliver real value and when to upgrade
By Sunboard Team
free onboarding
Customer Onboarding Metrics That Actually Matter for Startups
Your startup loses 60% of new users in the first week. That hurts. But tracking the right onboarding KPIs for startups changes everything.
By Sunboard Team
onboarding KPIstrackingstartup
10 Free Tools for DIY Customer Onboarding (2025 Guide)
Discover 10 free tools that help solo founders and small teams create effective customer onboarding without breaking the budget.
By Sunboard Team
onboardingsaasstartup